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Parcel Ban List is being emptied/reset by new build 
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Joined: 2012-06-24 15:07:40
Posts: 22
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I was trying to add a name to my parcel ban list. When I looked at the list, it was completely blank - wiped clean of all names that had been there. I filed a JIRA https://jira.secondlife.com/browse/BUG-7152 and Maestro Linden came to the parcel immediately. He watched as I tried adding names to the parcel ban list - every time I "added" a name, the list was erased by the viewer - I added 7 names and the viewer cleared the ban list 7 times in the span of a few minutes.
- I downloaded and tried the official LL viewer 'Second Life 3.7.14 (292638) Aug 4 2014 15:01:11 (Second Life Release). Adding names to the ban list was successful.
- I then tried an old version of the Cool VL Viewer 1.26.10 (19) Apr 26 2014 10:36:16 (Cool VL Viewer), and it too was successful in adding names.
- Only the most recent build (details below) erases/resets the parcel ban list.

The most recent build seems to have some kind of bug that erases/resets the ban list when a parcel owner tries to add to it.
Cool VL Viewer 1.26.12 (13) Aug 23 2014 11:35:01 (Cool VL Viewer)
Release Notes

You are at 305856.0, 291524.0, 45.3 in Serena Gardena located at sim10316.agni.lindenlab.com (216.82.50.38:13023)
Second Life Server 14.08.12.292832
Release Notes

CPU: Intel(R) Core(TM) i7-3820 CPU @ 3.60GHz (3600.06 MHz)
Memory: 16303 MB
OS version: Microsoft Windows 7 64-bit Service Pack 1 (Build 7601)
Memory manager: OS native
Graphics card vendor: NVIDIA Corporation
Graphics card: GeForce GTX 690/PCIe/SSE2
Windows graphics driver version: 9.18.0013.3185
OpenGL version: 4.4.0

J2C decoder: KDU
Audio driver: FMOD Ex 4.44.41
Networking backend: libcurl/7.37.0 OpenSSL/1.0.1h zlib/1.2.8
Embedded browser: Qt Webkit v4.7.1 (version number hard-coded)
Packets lost: 0/9745 (0.0%)


I have not attached the logs because the most recent version of the Cool VL Viewer I used was the older version, so I don't know which version information is in those logs. I do know that I am not comfortable logging in again with the new viewer/latest build due to this situation.


2014-08-30 00:27:30
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Joined: 2009-03-17 18:42:51
Posts: 4809
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Arwen Serpente wrote:
I was trying to add a name to my parcel ban list. When I looked at the list, it was completely blank - wiped clean of all names that had been there. I filed a JIRA https://jira.secondlife.com/browse/BUG-7152 and Maestro Linden came to the parcel immediately.
*deep sigh*
Please, follow the rules to the letter and NEVER EVER report a bug on the JIRA if that bug is a Cool VL Viewer-specific bug !

Linden Lab does not (and cannot) provide support for TPVs and shall not be bothered with such issues !!!

Quote:
He watched as I tried adding names to the parcel ban list - every time I "added" a name, the list was erased by the viewer - I added 7 names and the viewer cleared the ban list 7 times in the span of a few minutes.
- I downloaded and tried the official LL viewer 'Second Life 3.7.14 (292638) Aug 4 2014 15:01:11 (Second Life Release). Adding names to the ban list was successful.
- I then tried an old version of the Cool VL Viewer 1.26.10 (19) Apr 26 2014 10:36:16 (Cool VL Viewer), and it too was successful in adding names.
- Only the most recent build (details below) erases/resets the parcel ban list.

Bug fixed in today's releases (v1.26.8.72 and v1.26.12.14). That bug got introduced with the experience tools support and was my fault/blunder (man, I was surely pretty sleepy when I wrote that part of the code...).


2014-08-30 11:42:13
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Joined: 2012-06-24 15:07:40
Posts: 22
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Thank you Henri.
I *tried* to follow the rules for Cool VL Viewer bug reporting. It never even crossed my mind that it could be related to the viewer. I did a web search for information on parcel ban lists and saw this happened at least once before and it was related to server code. So, I thought it was some type of server bug introduced on the last roll. I had no idea how the list was being emptied. If I had been able to determine on my own that it was viewer-related, I would not have filed an LL JIRA.


2014-08-30 12:24:01
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