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Cool VL Viewer freezes, forcing me to kill it 
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Joined: 2011-12-13 14:11:38
Posts: 186
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Since the Mac version went 64 bits, I've experienced quite a few complete freezes of Cool VL Viewer, forcing me to kill it. It seems to happen in places with quite a few people around. Camming around seems to be an aggravating factor, but I got some while I was just standing there. I couldn't really figure out a common factor. The freeze happens all of a sudden: one second, the viewer works fine, and the next one, I'm stuck with the dreaded spinning rainbow pizza, or sometimes without any mouse pointer at all. The icon in the dock says "Application not responding", and the only choice I have to get everything back to normal is to "Force stop" it.
Here is my system info:
Quote:
Cool VL Viewer v1.26.21.14, 64 bits, Mar 29 2018 16:42:07
Release Notes

You are at 463843.7, 306854.0, 2086.2 in Mostly Beatrice located at
sim10190.agni.lindenlab.com (216.82.49.56:13007)
Second Life RC LeTigre 18.03.27.513831
Release Notes

CPU: Intel(R) Core(TM) i7-4771 CPU @ 3.50GHz (3500 MHz)
Memory: 32768MB
OS version: Mac OS X 10.9.5 Darwin 13.4.0 Darwin Kernel Version 13.4.0: Mon Jan 11 18:17:34 PST 2016; root:xnu-2422.115.15~1/RELEASE_X86_64 x86_64
Memory manager: OS native
Graphics card vendor: NVIDIA Corporation
Graphics card: NVIDIA GeForce GTX 775M OpenGL Engine
OpenGL version: 2.1 NVIDIA-8.26.29 310.40.55f01
Detected VRAM: 2048MB
J2C decoder: OpenJPEG: 1.4.0.635d
Audio driver: FMOD Ex v4.44.64
Networking backend: libcurl/7.54.1 OpenSSL/1.0.2l zlib/1.2.8 nghttp2/1.25.0
Embedded browser: CEF3 plugin v3.3325.1749.ga42963a
Packets lost: 17/15368 (0.1%)

Built with: Clang/LLVM v8.1.0

Compile flags used for this build:
-O3 -DNDEBUG -pipe -g -fexceptions -fno-strict-aliasing -fvisibility-inlines-hidden -fsigned-char -m64 -mfpmath=sse -fno-math-errno -fno-trapping-math -pthread -fno-stack-protector -Wall -Wno-reorder -Wno-unused-local-typedef -Wno-unused-const-variable -Wno-unused-function -Wno-unused-value -Wno-gnu -Werror -DLL_DARWIN=1 -DXML_STATIC -DLL_LUA=1 -DOV_EXCLUDE_STATIC_CALLBACKS -DLL_FMODEX=1 -DLIB_NDOF=1

I'm attaching the log file I got. Since I killed the application, I'm not sure it actually includes everything… If there's a way to make sure the log file is always complete even when the application gets killed, please let me know: I'm getting these quite often, I'm sure I can get another one quickly enough.


Attachments:
CoolVLViewer.log.zip [34.14 KiB]
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2018-03-30 11:55:10
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Joined: 2009-03-17 18:42:51
Posts: 5523
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Most probably a Mac-specific bug since I never saw such freezes myself under Linux or Windows... Nothing unusual in the log either, so it lets me totally clueless.

Unless you got some debugger and could attach it at the frozen process (to see where it is stuck in the code), there is little hope for me to ever find out what's going wrong on your system with the viewer.


2018-03-30 12:24:05
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Joined: 2011-09-17 11:12:19
Posts: 360
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From the looks of it, you are running OSX Mavericks. Thats more than 5 years old now, so maybe an OS update will fix the issue? Your computer is more than capable of running a newer version of the OS?


2018-03-30 15:29:08
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