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Auto Reply Not Working http://sldev.free.fr/forum/viewtopic.php?f=4&t=2010 |
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Author: | carrieboo [ 2020-03-21 20:13:45 ] | ||
Post subject: | Auto Reply Not Working | ||
For the last few viewers updates the auto reply doesn't work. The only person that can see the auto reply when i have it enabled is my alt. It doesn't work on busy or away either. Cool VL Viewer v1.26.24.12, 64 bits, Mar 21 2020 12:51:10 Release Notes CPU: Intel(R) Core(TM) i9-9900K CPU @ 3.60GHz (3600 MHz) Memory: 32688MB OS version: Microsoft Windows 10 64 bits v10.0 (build 10586.720) Memory manager: OS native Graphics card vendor: NVIDIA Corporation Graphics card: GeForce RTX 2060 SUPER/PCIe/SSE2 Windows graphics driver version: Loading... OpenGL version: 4.6.0 NVIDIA 442.74 Detected VRAM: 8192MB J2C decoder: OpenJPEG: 1.4.0.635f Audio driver: FMOD Studio v2.00.08 Networking backend: libcurl/7.47.0 OpenSSL/1.0.2l zlib/1.2.8 Embedded browser: CEF3 plugin v74.1.19+gb62bacf+chromium-74.0.3729.157 Built with: MSVC v1916 Compiler-generated maths: SSE2. Compile flags used for this build: /O2 /Oi /MP /DNDEBUG /D_SECURE_SCL=0 /D_HAS_ITERATOR_DEBUGGING=0 /DWIN32 /D_WINDOWS /W3 /GR /EHsc /Oy- /GS /fp:fast /TP /W2 /Zc:forScope /Zc:wchar_t- /c /nologo /DLL_WINDOWS=1 /DUNICODE /D_UNICODE /DWINVER=0x0600 /D_WIN32_WINNT=0x0600 /DXML_STATIC /DBOOST_ALL_NO_LIB /DLL_LUA=1 /DLL_FMODSTUDIO=1 /DAPR_DECLARE_STATIC /DAPU_DECLARE_STATIC /DCURL_STATICLIB=1 /DLIB_NDOF=1
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Author: | Henri Beauchamp [ 2020-03-21 21:55:45 ] |
Post subject: | Re: Auto Reply Not Working |
The log you attached does not even show the opening of an IM session... hard to diagnose the issue without it ! In any case, auto-reply works fine for me, so you will have to be more precise/explicit, and describe how you configured the viewer for IM and chat (a screen shot of the IM preferences would do)... |
Author: | carrieboo [ 2020-03-22 06:40:48 ] |
Post subject: | Re: Auto Reply Not Working |
Sorry can't get it to zip the file for some reason https://gyazo.com/d1b0bccb7ebbbf5e8f99c8d7302f163a |
Author: | carrieboo [ 2020-03-22 06:52:51 ] | |||||||||
Post subject: | Re: Auto Reply Not Working | |||||||||
I had the auto reply on all afternoon and everyone the IM'd me i asked if saw it and they said no. |
Author: | Henri Beauchamp [ 2020-03-22 08:27:46 ] |
Post subject: | Re: Auto Reply Not Working |
Hmm... I think I found the issue. What happens if you un-check "Open new IM session as soon as someone starts typing to you" ? |
Author: | carrieboo [ 2020-03-22 08:42:20 ] |
Post subject: | Re: Auto Reply Not Working |
I unchecked it as soon as someone IM'd me and they still never got the auto reply message. |
Author: | Henri Beauchamp [ 2020-03-22 09:05:38 ] | |||||||||
Post subject: | Re: Auto Reply Not Working | |||||||||
I don't use this early session opening feature myself, but could confirm here that when enabled it breaks auto-reply (since the session gets opened, and when the first IM arrives, the code sees a session already exists, and consequently does not trigger auto-reply). A fix is ready for next release. |
Author: | carrieboo [ 2020-03-22 09:07:44 ] |
Post subject: | Re: Auto Reply Not Working |
Thank you very much for that Henri. |
Author: | Henri Beauchamp [ 2020-03-28 09:26:10 ] |
Post subject: | Re: Auto Reply Not Working |
Fixed in today's release. I had two options to fix the issue with "Open new IM session as soon as someone starts typing to you" enabled:
Since I found the first solution quite a bit "aggressive" towards people IMing you, I chose the second option. |
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