Cool VL Viewer forum

I experience strange bug since applying 6 and 7 patch to Snowglobe viewer. Simply: whenever i receive any item from object, the viewer crashes. Receiving items from other avatars is ok. The item is located in the inventory next time I log in after the crash. It seems to be similar to the one reported by Daemonika Nightfire. The gzipped logs are attached. Can anyone help me please? Thanks.

Ziggy

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Cool VL Viewer 1.25.0 (7) Sep 25 2010 15:41:36 (Cool VL Viewer)
RestrainedLove viewer v1.24a (Cool VL Viewer v1.25.0)
Release Notes

Built with GCC version 40102

You are at 193106.4, 291502.9, 23.9 in Sweethearts located at sim8852.agni.lindenlab.com (216.82.41.28:13003)
Second Life Server 10.09.21.210146
Release Notes

CPU: Pentium(R) Dual-Core CPU T4200 @ 2.00GHz
Memory: 3024 MB
OS Version: Linux 2.6.35-ARCH #1 SMP PREEMPT Tue Sep 21 11:00:23 UTC 2010 i686
Graphics Card Vendor: ATI Technologies Inc.
Graphics Card: ATI Mobility Radeon HD 3400 Series
OpenGL Version: 3.3.10188 Compatibility Profile Context

libcurl Version: libcurl/7.16.4 OpenSSL/0.9.7c zlib/1.2.3.3 c-ares/1.4.0
J2C Decoder Version: KDU
Audio Driver Version: FMOD version 3.750000
Qt Webkit Version: 4.5.2
Packets Lost: 250/11398 (2.2%)

I cannot reproduce this problem here, and the logs do not really help: it's apparently an issue in LLOfferInfo::inventory_offer_callback(), but I see nothing wrong in this function. There has been a change (and apparently, the change is just fine) in this function for the Cool VL Viewer v1.25.0.7, but since you say it also happens with v1.25.0.6...

I need yet more info:

• Does it happen with any giver-object (also with your giver-objects, others', group-deeded ones) ?...
• Do you have RestrainedLove enabled or not ?...
• Any chance for me to visit the place where you get the crash and use that(those) giver object(s) myself ?

my wife has the same problem, on inventory offers from avatars and objects.
attached: logfile.

the fun part: problem only happens on one single avatar, not on any other alts 0.o

Questions:

• Does it happen with the official v1.23.5 and/or Snowglobe v1.4 viewer as well ?
• Has this avatar already been used with viewer 2 (your inventory gets changed when using it, and this seems to be an inventory issue) ?
• Is RestrainedLove enabled or not ?

Hello Henri,

thanks for the quick reply. To your questions:

I need yet more info:

• Does it happen with any giver-object (also with your giver-objects, others', group-deeded ones) ?...
  
  It didn't happen with the object I myself created and embeded with some working giver script.
  
• Do you have RestrainedLove enabled or not ?...
  
  It was enabled.
  
• Any chance for me to visit the place where you get the crash and use that(those) giver object(s) myself
  
  Of course -- it's an orange or what color advertising board (saying "Click here for advertising info") next to sim entrance here:
  
  SWEETHEARTS JAZZ- ROMANTIC BALLR, Sweethearts (80, 171, 23)
  
  The most strange thing is that when I tried to obtain the notecard now, my viewer didn't crash (I'm on another network now and after successful obtaining of the item from point one but that shouldn't matter, no?).
  
  
  
  ?

[/quote]

Strange error . All the best and thanks for the reply.

Ziggy

I went there and got the notecard: no crash.

If you are on a different computer, then it could well matter... It could be an inventory cache issue, for example.

For you and Lance, I compiled a test version of the viewer, with plenty of debug messages embedded in the LLOfferInfo::inventory_offer_callback() function, which should allow me to spot where exactly it crashes.

Please, download the tarball here, unpack it and put the snowglobe-do-not-run-directly file in place of the one of your installation of Cool VL Viewer v1.25.0.7 in the bin/ directory (first rename the original snowglobe-do-not-run-directly file into snowglobe-do-not-run-directly.orig or something, so that you can restore it later). Then, run the viewer and make it crash and send me the logs.

I think the most probable culprit is RestrainedLove as I went to the same place and received the notecard without any problems with RL switched off. Then I logged in again with RL switched on and the crash appeared immediately after I agreed to keep the notecard. The logs, generated by the debuging version of the viewer you sent, are attached. Good hunting

same here... disabling RLv and inventory offers go thru unharmed.

Thanks to the new logs I found the bug... It happens when RestrainedLove is enabled *and* you do not have a #RLV folder at the root of your inventory.

To work around this bug till the next Cool VL Viewer releases, simply create a #RLV folder at the root of your inventory.

Right. Creating the folder #RLV solved the bug for me. Thanks for the quick and helpfull reaction, Henri.

Ziggy