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cool viewer crashes at startup 
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Joined: 2009-10-01 15:43:23
Posts: 1
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can you please help
I down loaded the latest viewer from sl then down loaded cool viewer CoolSLViewer1.23.4.0_R11.exe but when i try to log in to sl it starts to load then crashes.
what am i doing wrong
please help


2009-10-01 15:53:32
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Joined: 2009-03-17 18:42:51
Posts: 5523
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This is typical of a bad installation. You either mixed up the versions for the official viewer and the Cool SL Viewer diff files (the versions *must* match exactly: you can't install a Cool SL Viewer v1.23.4.0 over an Official viewer v1.22.11.0, for example), or you installed the files in the wrong place. Please, follow to the letter the instructions given in Windows installation HOWTO


2009-10-01 15:59:36
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