Cool VL Viewer forum

I'm not sure if this is a bug or if there is something I just am not doing correctly, and I'm not sure if anyone else has had this happen to them, but, for some reason, even with a 'clean install', the login screen will remember my name but it won't remember my password upon a relog, even when the checkbox has been ticked. I only noticed this in the past few versions of 1.26.14. I cleared all files including the appdata related to the Cool VL named files on the computer before re-installing it. It works for a few days until my partner uses Singularity to access SL, and then the problem comes back (it has happened several times now after each new install of Cool VL Viewer). I know it's not a big problem...I can still manually enter my password, but it is annoying. If you can please give me a clue as to what I am doing wrong, I would greatly appreciate it.

Cool VL Viewer 1.26.14 (8) Oct 3 2015 10:06:39 (Cool VL Viewer)
RestrainedLove viewer v2.09.14.20
Release Notes

CPU: Intel(R) Core(TM) i7-5500U CPU @ 2.40GHz (2394.44 MHz)
Memory: 8100 MB
OS version: Microsoft Windows 8 64-bit (Build 9200) compatibility mode. Real version: 10.0 (Build 10011)
Memory manager: OS native
Graphics card vendor: Intel
Graphics card: Intel(R) HD Graphics 5500
Windows graphics driver version: 10.18.0015.4279
OpenGL version: 4.2.0 - Build 10.18.15.4279

J2C decoder: KDU
Audio driver: FMOD Ex 4.44.57
Networking backend: libcurl/7.38.0 OpenSSL/1.0.1h zlib/1.2.8
Embedded browser: Qt Webkit v4.7.1 (version number hard-coded)

Built with MSVC version 1600

Compile flags used for this build:
/O2 /Oi /MD /MP /DNDEBUG /D_SECURE_SCL=0 /D_HAS_ITERATOR_DEBUGGING=0 /DWIN32 /D_WINDOWS /W3 /GR /EHsc /Oy- /GS /arch:SSE2 /fp:fast /TP /W2 /Zc:forScope /Zc:wchar_t- /c /nologo /DLL_WINDOWS=1 /DUNICODE /D_UNICODE /DWINVER=0x0501 /D_WIN32_WINNT=0x0501 /DLL_PRIVATE_MEMORY_POOLS=1 /DLL_VB_MEM_POOL=1 /DLL_VOLUME_MEM_POOL=1 /DBOOST_ALL_NO_LIB /DCARES_STATICLIB /DLIB_NDOF=1

There has been no change whatsoever to this part of the code in... years ! So, if something changed, it's not because of a change in the Cool VL Viewer...

Obviously, if you clear those data, you also clear all the saved passwords...

And then you deduce that the problem is with the Cool VL Viewer instead of Singularity ?... Strange logic. If everything works fine till you use Singularity and then things go bad, I'd rather infer that the issue is with Singularity...

The saved login names/passwords are written and read by the Cool VL Viewer into/from the user_settings/saved_grids_login.xml file (it's saved_logins.xml for LL's viewers, and saved_logins_sg2.xml for SIngularity, so there should be no collision between these viewers: I chose a different file name, years ago, in order to avoid such collisions since the files are not formatted in the same way); if this file gets overwritten, corrupted or deleted, then only your last login name is remembered (it's saved in the viewer settings). I'd suggest you backup this file and watch out for when it gets changed/deleted and by which program, which is certainly not the Cool VL Viewer...