Cool VL Viewer forum

BEWARE !

On the 12th of April, Micro$oft released a security update (KB2467175) to the VS2005 runtime libraries (MFC component) which makes *all* the old versions of the Cool VL Viewer v1.24 and v1.25 (and Snowglobe too) to fail to launch, without even an error message box to pop up.

I released today v1.25.0.32b for Windows, which fixes this issue, but that does require from everyone to update to the latest MFC conponent, by installing the proper vcredist.exe file as distributed here by MicroSoft.

I have to report I'm running 1.25.0.32 original on a system (Win 7, x64) with that update installed (Checked my programs, it was installed on 4/14) and I haven't seen this failure to start up.

Lucky you... Others have, and I could personally reproduce the problem under Windows XP SP3...

The next release will contain a "SnowglobeRelease.exe.config" file that allows to run the viewer with either the old or the new version of the VS2005 C++ runtime libraries.

For those of you wanting to test it, here it is:

Today's release (v1.25.0.33) should work with either the old or the update VS2005 C++ runtime libraries. Please report any failure.

I downloaded the latest Cool VL version for Windows some minutes ago. So far I installed, deinstalled, installed, reinstalled again and still I get an error when trying to open the program. The error message tells that there's something wrong with the SnowglobeRelease.exe and I shall re-install the programm, which - as I said - I did about 3 times now and keep on having this issue. Any clues? Any help?

Damn it !

It should have been fixed (working fine here)... F*cking broken Windoze ! A mickey-mouse OS, for sure !

I'd need more info about your system: what Windows version, did you commit the KB2467175 update or not ?

Also try deleting (or moving elsewhere) the following files in the Cool VL Viewer installation directory (delete each one in turn and try to launch the viewer each time):

• Microsoft.VC80.CRT.manifest
• SnowglobeRelease.exe.config

If the viewer still can't be started after the two above files have been removed, then download KB2467175 (link in the above posts) and install it on your system.

I'm running Windows XP Home Edition, Version 2002, Service Pack 3

removing one of these two
* Microsoft.VC80.CRT.manifest
* SnowglobeRelease.exe.config
didn't do anything. Neither having one, the other or both not in the folder. So I went to find my way through that page with the KB2467175 update you mentioned. And even though I have still no clue what exactly I downloaded and installed there, this in the end fixed the issue. So, I'm back online and can once more ban that weird V2 from my computer.

Thank you!

Same error here, running Windows XP Professional SP2. Removing those files had no effect, I'll go grab the KB2467175 whatever it is. I'm assuming it's not one of those things that gets automatically installed via Automatic Updates or I'd already have it. Although perhaps I should try applying SP3 first. I didn't even realize I was a service pack behind (silly me, I thought Automatic Updates took care of that).

I found out what the problem was: apparently, some of LL's pre-built libraries are dependent on old VC runtimes, and when I updated my build system to the latest VS2005 libraries, it built binaries of the viewer with references to both the old runtime version and to the new one, meaning that if you had only one version installed (i.e. the latest vcredist.exe *not* installed), the *stupid* OS that Windows is refused to launch the viewer (although it could simply use the latest installed version on your system since the libraries got no change at the ABI level)...
I downgraded my build system to the former VC libraries and recompiled v1.25.0.33, then tested from scratch (using VirtualBox VMs), with unpatched WinXP SP2, WinXP SP3 and finally fully patched/updated (including with the latest vcredist.exe) WinXP SP3. It now works fine again...
You can grab CoolVLViewer-1.25.0.33b.exe from the download section of the website.

They are the redistributable runtime libraries for Visual C++.