ppl dont see me, just prims when i am using cool
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wired
Joined: 2009-06-08 16:33:20
Posts: 36
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Hi,
i have the issue that some ppl dont see me when i use cool, not all ppl but some.
I already did all the tricks like rebake, group-change, changed my skin, my shape, my outfit, was naked, did the character test to be ruthed again, nothing...
At first it looked like as if ppl who use phoenix can see me and ppl on firestorm dont see me, but today i also found ppl on phoenix who dont see me and ppl on firestrom who can see me.
When i login using phoenix or firestorm ppl can see me.
it is really odd, so i dont know if there is a bug in cool or not...
Any hint?
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| 2012-02-09 03:29:45 |
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Henri Beauchamp
Joined: 2009-03-17 18:42:51
Posts: 6030
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Please, provide the logs ! See the rules for this forum.
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| 2012-02-09 07:09:51 |
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wired
Joined: 2009-06-08 16:33:20
Posts: 36
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 Well, how can i provide you any logs that some ppl can see me while at the same time others just see my prims or that if i change to phoenix or firestorm that suddenly they see me?
ppl already send me scary pictures with just my hair and eyes flying around in the air...
I have this issue since a while now and always used the latest cool viewer, both 1.26.2 and 1.26.3 under linux
I even tried it myself, used a second pc, logged in with an alt and visited myself, but was not able to reproduce this issue while other, using the same viewer, standing next to me cant see me.
So its hard to reproduce, but the issue is for real and somehow cool-viewer related since the same ppl that cant see me suddenly see me when i login with phoenix or firestorm.
As said, when i am on cool some ppl just see my prims while others standing next to me the same time see me correct, both said they use phoenix or firestorm, sometimes a phoenix user cant see me while firestrom does, next time its the other way round, but allways when i log into phoenix or firestrom everybody who had issues before suddenly can see me...
Sorry, but how should i provide this as a log?
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| 2012-02-09 11:21:35 |
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Nicolette Lefevre
Joined: 2011-08-27 17:31:05
Posts: 98
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The SecondLife.log file that the viewer creates contains a lot of debug information. For example things like "Texture upload failed because of xxxxx". This information can give Henri some VALUABLE data about what is going wrong and why.
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| 2012-02-09 11:46:38 |
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wired
Joined: 2009-06-08 16:33:20
Posts: 36
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Hello, still some ppl can see me, others dont, this time it was somebody on firestorm who was not able to see me while at the same time others see me perfect. There is some interoperation issue between different viewer versions i guess.
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| 2012-04-04 20:19:10 |
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Henri Beauchamp
Joined: 2009-03-17 18:42:51
Posts: 6030
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You can't be rendered "invisible" in others' viewers (unless your avatar is wearing a full body Alpha mask and no attachments). At worst, your avatar may appear as a "cloud". The latter can happen when you are using Physics on your avatar and the other persons' viewers are too old to render avatars using Physics (any viewer older than LL's official v2.6 viewer would fail to render avatars with Physics). It may also happen if your avatar is not wearing a shape, a skin, eyes or hair (not prim hair, but the normal hair body part): all four must be worn, but it may happen that for some reason (usually a laggy asset server causing inventory loading stalls), after logging in, one of these four body parts fails to rez... It is also possible that the baked textures and/or avatar parameters fail to upload in others' viewers (if their viewer got a "refresh" feature and is properly implemented, like in the Cool VL Viewer, they should however be able to re-request the parameters and baked textures with it). When this happens to your avatar, you can fix it by taking the following steps (take one, then if it fails, take next): - Check that your avatar is wearing all the mandatory body parts (shape, skin, eyes and hair). If it is not, wear them and wait 30 seconds.
- Rebake (CTRL ALT R) and wait 30 seconds, at which point everyone around you should be receiving your avatar parameters and baked textures.
- Edit your avatar appearance (right click on your Av and choose "Appearance", then close the floater that opens) and wait 30 seconds.
- Change your avatar's skin, wait 30 seconds, then change back to the previous skin and rebake.
- TP away and back in, wearing a new skin, then change back to the previous skin once TPed back and rebake.
- Relog...
LL is currently investigating on the baked textures upload failures that plague their servers. Quite a few workarounds have been implemented in the viewers (including in the Cool VL Viewer), but when things break server side, there is little the viewers can do... Also, a bad network on your side could explain a high rate of upload failures (check your UDP packets loss rate in the About floater: anything above 0.5% is suspect): judging from your log, this doesn't seem to be the case, but the baking upload time was excessive (12 seconds instead of 3-5 seconds in normal conditions) and some outdated baked textures were returned, which would pinpoint server side issues and would explain why people around you didn't receive your avatar's parameters and textures: Oh, note also that the latest viewers (v3.2/3.3) got a "visibility muting" feature: if your avatar is wearing gears that are deemed too costly to render, it will get automatically "visibility muted" and not fully rendered.
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| 2012-04-05 12:07:56 |
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wired
Joined: 2009-06-08 16:33:20
Posts: 36
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Hello,
well, the saga continues. It boils down to be a 64Bit incompatibility with some viewers on the other side.
Each time i am using my own 64Bit compiled Cool Viewer, it happens, that some ppl around me, in a group of 10 maybe only one only gets to see my prims
Its allways the same other who cant see me, no matter what day while the others around me always see me correct, this group of ppl never see me correct.
Short, who sees me correct each time sees me correct when i am on 64Bit, everyone who does not see me correct never sees me correct, even after relog etc...
So now you can say "well, you are on your own, 64Bit is not supported" but i am going to say this is BS!
Today everyone has more then 4GB of ram, so you need a 64Bit operating system.
Now you can say "ok, well, use PAX/PXE or what ever this crutch is called" then again i say this is BS, we dont need any crutches when we can have it natively.
Now you finally can say "well, use the 32Bit Viewer with your 64Bit OS" then i am telling you
with a 32Bit viewer in a 64Bit environment i have nothing but trouble
Inworld Viedeo streams dont work.
Inworld HTML content does not work.
Inworld Web-Search does not work.
Sound stutters if i get sound at all, some sound formats (i have not checked which ones) dont play at all.
I am using 64Bit Linux Mint 12 now, but i already had this 64Bit issues when i started with Ubunto 8.04 and thats some years ago, since then
not really any improvement on the 64Bit side. Hell, i had my first 64Bit CPU 10 years before when i had a DEC-Alpha Workstation at home.
This is quite sad.
I love to use Linux, dont support M$ at all, everything i need is there but... WTF is this so hard to get done right?
Sorry, i start ranting, did not want to.
Well, there clearly is a 64Bit issue, but is there any chance this issues get solved?
Either by getting a 32Bit Version running smothly in a 64Bit environment or by getting a 64Bit Version running without interoperability issues to some others
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| 2012-04-16 20:47:59 |
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Henri Beauchamp
Joined: 2009-03-17 18:42:51
Posts: 6030
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And now you are telling me you compiled the viewer yourself ?... Well, I'm sorry, but then you're on your own. I can't know what you did wrong when compiling it and won't support personal builds !
As for 64bits viewers, they are not even available from LL !
The Cool VL Viewer is not designed either to be compiled as a 64bits application. For a start, all the pre-built libraries would have to be compiled as 64bits ones, and there are also issues with the viewer code itself.
I told it already in this forum: I don't support 64bits builds, sorry.
As for running a 32bits application on a 64bits Linux OS, it's just a matter of installing the 32bits libraries needed by the application (use ldd and see what are the dependencies). You should ask such things on your distribution's support forum, not here (I'm myself not using 64bits Linux for it is more troubles than anything else, and 32bits kernels with PAE run just as fast anyway on my systems).
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| 2012-04-17 01:11:08 |
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wired
Joined: 2009-06-08 16:33:20
Posts: 36
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well, all the 32 bit issues i have in a 64 bit environment do make me compiling my viewer on my own, and yes, i spent hours and hours getting all the libs compiling and keeping them recent.
i have the 32 bit issues in my plain mint 12 64 bit version you compile.... And yes, all dependencies are met, i installed all the required 32 bit compat libraries, i know how to use ldd...
If you search for 32 bit issue in at 64 environment, using google or what else you find tonns of ppl who have similar problems, some tell to remove PULSE, others give even more strange tips...
And your idea to point me to the forum of my distribution... guess where i am coming from, you point me back to them, thats what is called a deadloop...
PAE is just BS, sorry, why would you use a crutch when you dont need one?
I know its not your fault that LL does not support 64 bit native yet, but we are living in year 2012 where 64 bit is all around... since 10 years already
The viewer has to arrive in 64 bit or LL will loose sooner or later. But thats something for JIRA i think.
If not LL then the comunity needs to start this, i am sure you are one whou would be able to do this, maybe rethink your opinion about native 64 bit support.
You can move this part to the general discussions, i think its where it belongs.
As with the 32 bit issues in 64 bit environments i am happy to provide you logs about whats happening with your official viewer once i am back from my business trip this week, opening an other thread for this.
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| 2012-04-17 04:00:03 |
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Henri Beauchamp
Joined: 2009-03-17 18:42:51
Posts: 6030
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I don't intend to make 64bits builds and don't support them. Period.
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| 2012-04-17 07:55:39 |
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